Call Connect is a unique bus service whose timetable is not fixed and responds to passenger requests.
CallConnect is a flexible, on-demand bus service designed to improve access to public transport in rural and underserved areas. Unlike conventional buses, CallConnect does not follow a fixed route or timetable.
Instead, every journey is scheduled in direct response to passenger bookings, enabling us to tailor our routes each day according to demand.
Whether you're travelling for work, shopping, appointments, or social visits, CallConnect offers a reliable and convenient transport solution when other services are limited or unavailable.
Before booking your first journey, you’ll need to register with CallConnect. Registration is free and can be completed quickly online through the LincsBus website.
Once registered, you can book trips directly through the website, over the phone, or via the CallConnect app.
Get in touch with our team for more information, or download the Call Collect app today.
CallConnect is for anyone who struggles to access regular bus services. Since 2001, it has supported thousands across Lincolnshire’s villages, hamlets, and market towns, especially where traditional routes are limited or unavailable.
It’s a vital option for those without a car or other transport, helping reduce isolation and improve access to essential services. People of all ages are welcome, with extra support available for those with mobility needs.
CallConnect is open to anyone who finds it difficult to use regular public transport. Since beginning in 2001, the service has helped thousands of people across Lincolnshire’s hamlets, villages, and market towns, particularly in places with few or no conventional bus routes.
It’s an essential lifeline for those without a car or alternative travel options, helping reduce isolation and connect communities. Passengers of all ages can use the service, and additional assistance is available for people with mobility or accessibility needs.
Single journeys on CallConnect are capped at £2 in line with current government guidelines. We also accept concessionary bus passes to help ensure the service remains accessible and affordable to all.
All vehicles are modern, clean, and fully accessible. Our minibuses are equipped with low-floor access and secure spaces for wheelchairs and mobility aids. For added peace of mind, each vehicle is fitted with GPS tracking and comprehensive CCTV.
We currently operate two CallConnect services on behalf of Lincolnshire County Council.
Contact us for more information on these two services and if you require any help or assistance.
Each CallConnect vehicle is fitted with telematics and tracking, along with comprehensive CCTV for passenger safety.
For more information or to book, please contact the council directly on:
Phone: 01522 553143 or Online using the Lincs Bus website.
Anyone can use the CallConnect bus service for any reason and as often as you need it! The service is operated by modern, fully accessible minibuses, that ensure our regular high standard of comfort on every journey.
Most services operate between 7am-7pm Monday to Friday, and 8am-6pm Saturday, although there may be some local variations.
The Call Connect Lincolnshire minibus will pick up and set down at designated locations in each village or town as needed. Home pick-ups and drop-offs are also available for people who are unable to use conventional bus services, either due to age, disability or mobility impairment.
Registration to become a CallConnect member is FREE, but you must be registered to book a journey. You can complete your registration on the LincsBus website and then contact us to book your Call Connect service!
Established in 1930 by Fred Hunt, Hunts Coaches have remained a family company to this day. Currently, in our third generation, the family feel encompasses what our business is about.
Company Number: 01021966 | VAT Number: 127 975 630
