Frequently Asked Questions

Yes, these can travel in the boot of the coach (at your own risk).

All disability aids must weigh less than 20kg, and our drivers cannot be expected to touch them. You must be able to put these in the boot of the coach (at your own risk) and unload yourself. Or travel with someone who can.

We have a range of vehicles which have from 8 to 78 seats.

All our Holiday coaches will have toilets on board; however, we cannot guarantee this for day excursions. A comfort stop will be taken at least 2.5 hours into any journey we make.

On holidays, we will pick you up from anywhere within our catchment area and this is included in the price of the holiday for those 2+ nights in duration. We will contact you a week before the departure date to let you know your pick-up time.

As with all companies offering package holidays, we are fully bonded as is required by law, so your money will always be safe with us.

You can book in person at our office in Alford (2-3 West Street), over the phone 01507-463000, or online through our secure booking portal on our website.

Yes, we accept credit cards and debit cards for payment.

No dogs are allowed on our vehicles except guide/assistance dogs.

To provide customers with the confidence to travel during the pandemic, we introduced a Covid-19 Promise. If you are concerned, get in touch with our team who will be happy to discuss this with you.

Yes, our online booking portal is available to check availability and make a booking. Simply select the holiday or day trip you would like to book and follow the instructions. It will ask you to create a customer account too, this will enable you to revisit a booking as needed.

The date that your balance is payable by is shown on your booking confirmation. Due to the high number of bookings we receive we do not send reminders.

Please contact the team. They will do their best to accommodate the request.